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May 22, 2021

The deal memo is dead – Long live the contract!

Deal-memo and glassesIn a previous post we considered, why we always issue contracts and the rational behind that. The main thrust being, so the artist and the purchaser know what they can expect from each other. This engenders trust between artist, purchaser and the agency that writes the contract.

In the following few articles I am going to consider what actually goes into a show contract. All agencies have their own style of show contracts. Some are better than others. However there are key things which are always present.

Before we get into that though, I’m going to bang on for a bit about what the purchaser receives when we confirm a show…

The Contract

Of course, there are many variables that are specific to a specific show. For example the date, venue, time, deal etc will be unique to that show. When they confirm the show, the agent will collate this information and issue it to the purchaser. The agency will often call this document a deal-memo. It doesn’t usually need signing. Later the agency will issue a contract which does need signing.

At Midnight Mango we have killed the deal-memo. It is a pointless level of obsolete bureaucracy. For us the deal memo IS the contract and the contract IS the deal memo. So unlike many other agencies, when we confirm a show, we issue and attach a contract at the same time. We also make the point in the same email that they need to sign and return the contract to proceed.

Where there is an aspect of the contract, that the purchaser will not agree to. Our platform makes it super easy to adjust and re-issue the contract.

I can see how the deal-memo might have been appropriate back in the 15th century. But since the advent of the internet – it’s a waste of time and delays the signing of the contract.

The Invoice

Usually we draw the invoice for the show on the artist’s behalf. We attach the invoice for the guarantee to the confirmation email and set it to the date of the show. It tells the purchaser when to pay each part of the fee and where to pay it.

Of course if the show is a split deal, we can’t issue the invoice until after the gig has taken place. Similarly if there is a % in the backend, that invoice will have to wait.

Occasionally we work with tour managers who will draw invoices on the night. This is pretty rare these days and we prefer to collect all the income for a show by bank transfer. We prefer not to deal with cash on the night at all. Nevertheless there are still some artists who have cash obligations on the night.

The Rider

Another part of the agreement is the artists rider. I’m sure I’ll deal with artists’ riders in more detail in future musings – but let’s briefly consider it here. There are two main parts to artists’ riders; the technical needs and the catering needs. Sometimes accommodation is also a factor.

A rider is specific to an artist and their crew. It will be specified in the contract that the artist’s rider needs to be met in full. If there are conditions on the rider that the purchaser will not do, then that needs to be in the contract. The rider can contain a lot of costly items or services that can be expensive. Clearly a promoter needs to see the rider before they can make a judgment about booking an artist.

When I was a promoter, I always found it hilarious when agents told me they didn’t have a rider and yet still expected me to commit thousands of pounds. Did they think I was an idiot? For this reason we also attach the current rider to the confirmation email. These riders are also freely available on our website – or if the artist wants us to be discrete, we can supply them on request.

Of course sometimes the rider changes between the time the show is confirmed and the date of the show. We make it clear that this might happen. However it shouldn’t vary too much from the one issued when the show was confirmed. If it does then the purchaser may wish to renegotiate the deal.

To further safeguard against mistakes the rider should be dated. If the rider is changed, then it becomes the agents responsibility to reissue riders. This may be done by a tour manager, but the agent should oversee this as well, since they will need the new rider for future bookings.

Further Instruction

In the confirmation email, we will also advise when the show needs to go on sale. If we don’t know that yet, then we’ll advise we will be in touch to let them know. There is nothing more frustrating than a promoter who announces early. We also request the link for the ticket sales which we collate for the artist.

We’ll also advise the promoter where to get the correct assets such as logo, image, quotes, poster ad-mats etc. In most cases we keep these up to date on our website. We’ll also advise the purchaser if they need to seek approval for any artwork they produce. Posters circulating with last year’s band line up are particularly irksome!

So when we confirm a show – the purchaser receives

  • The contract
  • The invoice for the guaranteed fee
  • The rider
  • Instruction what to do next

If all goes to plan, the purchaser will sign and return the contract. Send us the ticket link when they have it and go on sale at the correct time.

Oh and as a final touch, if it’s the first contract they have done with us for a couple of years, a few weeks later, they will automatically receive an automated email asking them to rate our service at Midnight Mango.

Midnight Mango on LinkedIn

Reviews

Mrs N Tufft
2021-06-04
Verified
Highly recommended and the roster continues to grow! Dave Thompson
Deano Macmillan
2021-06-03
Verified
Use this talent agent! You wont regret it. Midnight mango have been absolutely brilliant in supplying us with bands! Straight away the agents wanted to know as much as possible about our venue and then recommended us the perfect fits for our cliental and vibe! Communication is always slick and easy, Thank you Midnight mango!
Iain Kilgallon
2021-06-01
Verified
First Class from start to finish. They treat people like they would like to be treated, very refreshing indeed and a joy to work with.
Mary Bowles
2021-05-27
Verified
fantastic service as always
Benjamin
2021-05-24
Verified
Excellence. A personable, excellent, world class service.
customer
2021-05-20
Verified
5 out of 5 for me and my experience long may that continue bless up all the team.
Gavin Chittick
2021-05-18
Verified
Conrad and Ethan were very responsive to our enquiries and quick to put the bookings in place. Nice work, guys!
Elizabeth Parker
2021-05-16
Verified
Friendly, efficient and positive experience Quick response to my queries and a really friendly tone from the off. There was no sense of pressure to go ahead and make the booking so I was able to investigate my options before confirming - though, granted, this booking has been made 2 years in advance! I've got all the info I need, including technical and other requirements for the artiste, a clear schedule for payments to be made and I feel confident that things will continue to be handled well.
Richard Gray
2021-05-03
Verified
After my original intended band fell through Ewan very kindly sent an email round his compatriots and Louise put me in touch with Cable Street Collective. All done very helpfully and efficiently. Thank you. Rich Jeffreys Woodstock
John
2021-04-22
Verified
Professional service, good variety of artistes, good communication